These are the posts written by Tim Davis
If you’re asking yourself this question, think again! In my many years as a business owner and entrepreneur, I’ve made mistakes. The good thing is that I’ve learned from those mistakes, and now fully understand the tremendous benefits of having a company that values good employee relations, and the heavy costs associated with not valuing [...]
“The issue I have is not just with SCA, but with all IA’s, my issue is supplement handling. Both the size and number of supplements.” This is the feedback coming from insurance carriers and vendor managers in my daily conversations with them. What is the client really saying when they say, ‘their issue is IA [...]
We live in a global community with people of diverse language backgrounds; and since everyone needs insurance this means policy holders will run the spectrum. Therefore, it is not a stretch to assume as a small business providing customer-interactive services to a regional, national or global insurance company there will be a high probability of [...]
It seems like almost every stream of conversation at some point in the last few years has touched on an environmental issue. The automotive industry is especially known for its impact on the planet. Topics range from the use of recycled materials by parts manufacturers to why buying an electric vehicle is less ‘green’ than [...]
With the exponential rise of cell phone photos in the claim industry arises the need to ensure those images are secure. Just like everything that is smartphone connected the vehicle damage images that you - our appraisers - take may be getting stored online in the cloud. Granted, the photos taken as part of a [...]
It is unavoidable that continued automation in the insurance industry is in our future. Nearly every industry is being turned upside-down by recent developments and implementations of artificial intelligence technology so why should the insurance industry be any different. According to a study by McKinsey Global Institute, as much as 45 percent of labor in [...]
We’ve all heard of the big ‘hacks’ where millions of our fellow citizens’ data is spirited away by some unknown cybercriminal to be sold on the notorious Dark Web. These attacks against multi-billion dollar companies are often are caused by some random employee with a simple password or a person trying to get their work [...]
For over 4 decades at SCA, a quip our founder still often says is: "We are only as good as our last claim." The statement usually comes after a major (or minor) client complaint where the claims manager threatens to pull their account from SCA to give to another IA provider. This witty, tongue in [...]
One of the greatest fears for auto damage appraisers is a growing loss of relevance, or loss of value in the auto claim supply chain. Especially in the last 5-7 years, up and coming company’s like Snapsheet, WeGoLook, Onsource and the plethora of Insurtech start-ups with millions in funding, no wonder there is such uncertainty [...]
We’ve done it since we were kids, played dress up. There is something fascinating in the human mind that is ignited when we dress up as some character we’ve seen in the movies or as the firemen we’ve seen battling flames. Looking the part can be as important as how competent you are to the [...]
