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Using our assignment triage system we will provide the vehicle an option to select from our nationwide list of shops based on their vehicle location and convenience. Once shop selection is made we will facilitate scheduling the vehicle drop off, getting the estimate created, and ensuring complete and quick repairs. Each estimate written includes a comprehensive desk review for opportunities to save severity on parts and labor. The shops in our network must pass rigorous quality standards, and are continuously monitor on their performance to ensure timely repairs, competitive pricing, and ongoing customer satisfaction. We ensure that every repair will meet your standards and get the owner back on the road as quickly as possible.

The Network Repair Program with Improved Costs, Claims Efficiency and Customer Satisfaction

As the importance of policy holder retention continues to rise so does the need for offering multiple methods of inspection. SCA Claim Services is the only company with the ability to triage an insurance carriers assignment to any method of inspection, including the path of a traditional managed direct repair program (DRP). The ability to PAIR an owner or adjuster to the perfect rePAIR shop is our goal.

Using our network repair facility partner, SCA can provide either the owner or adjuster the nationwide repair options from our list of PAIR shops based on the vehicle location and convenience. Our facilities include the ability to repair both standard auto and light trucks as well as on-road truck &trailers. Once shop selection is made we will facilitate scheduling the vehicle drop off, acquiring an agreed price, writing the estimate, and ensuring guaranteed repairs. Each estimate written includes a comprehensive desk review for opportunities to use policy-accurate parts and local labor rates. The shops in our PAIR network must pass rigorous quality standards, and are continuously monitor on their performance to ensure timely repairs, competitive pricing, and ongoing customer satisfaction. We ensure that every repair will meet your standards and get the owner back on the road as quickly as possible.

SCA Carrier Benefits

  • Estimate with an agreed price
  • All required digital photos
  • Estimated time of repair
  • Any supplements needed after teardown
  • Limited Lifetime Warranty – The warranty is nontransferable once the vehicle is sold or the lease term expires
  • Signed direction to pay and repair authorization form
  • Unsurpassed levels of policyholder retention
800-572-8010

P.O. Box 1455
Burbank, CA 91507